Wade Alan Hays

Business & Technology Management
strategic planning & execution | project management | systems administration
Web Development and IT Thought Leader, with experience in print industry, who bridges business and technical areas, using extensive business systems analysis and implementation experience. Background maximizing operational and financial performance, overseeing multimillion-dollar projects, while maintaining budget and adhering to timelines. Sales management experience adds to ability to work with cross-departmental teams. Self-starter with a passion for both proven and emerging technologies with a solid knowledge of business practices and needs. Comprehensive knowledge of Mac OS9, OSX, Windows, Linux, VMWare vSphere Server and associated enterprise applications. Results-oriented, with track record for bringing together disparate groups to achieve common objectives. Ability to articulate complex concepts to diverse, non-technical and technical audiences. Additional capabilities:
Research & Planning Change Management Performance Management
Process Reengineering Open Source Development Training & Development
Disaster Planning Budgeting & Forecasting Risk Management

Professional Experience
WebFilings, Ames, Iowa May 2010 – Present
Senior Marketing Automation Systems Architect
  • Develop internal and external websites, custom modules and marketing campaigns using Drupal's open source content management system, Salesforce.com and Marketo.
  • Orchestrate professional multi-site live webinar presentations, recording and distribution.
PRINTERSCLOSET.COM, Grimes, Iowa 2008 – March 2010
Director of Technology
  • Oversee project management and web development for various clients. Advise on methods to build business through technology integration and process improvement. Manage client expectations and various operational procedures.
  • Designed and implemented Drupal open source content management platform-based web store providing Epson StylusPro Printers ink and media to photographers, designers and printing companies. Created custom theme using the Zen CSS framework (on CentOS based Linux root server). Linked Apache web server with PHP and MySQL (imported 25,000-plus products from Microsoft Access database into SQL).
  • Integrated Ubercart e-commerce, CCK, Views, Mass Contact, Userpoints and Google Analytics modules. Developed mini Drupal/PHP module to specify products available for purchase.
    Implemented Linux (CentOS, Ubuntu, Debian, openSUSE) and Mac OSX servers for web hosting, email, VPN, file and print services, and virtualization (VMWare vSphere) of Windows XP, Linux and Asterisk VOIP. Other web development projects include:
    • HallTreeFashions.com (under construction). Drupal/Ubercart site for local high-end women's boutique. Developed custom Drupal theme using Zen CSS framework. Imported 300 products.
    • IamWa.de. Personalized twitpic clone site developed with Drupal to share pictures on twitter with ads pointing to PrintersCloset.com.
    • TheAgTek.com (scheduling and customer management). Drupal site developed for a custom hay grinding company for scheduling and tracking customer data. Integrated with Google Maps to provide visualization of customer locations and scheduled appointments.
      Perform systems administration, including upgrades, patches and maintenance.
  • Developed backup and disaster recovery plans for Linux, Mac OSX and Windows XP systems. Installed Ubuntu Linux backup servers in two physical locations connected via ipCop routers with OpenVPN and synced nightly via rsync.
  • Implemented open source Asterisk VOIP system including voicemail, IVR and call forwarding to cell phones. Installed VMWare vSphere ESXi bare metal virtualization system and performed physical to virtual conversion of Windows XP systems.
PITMAN COMPANY, Urbandale, Iowa / St. Louis, Missouri 2001 – 2008
Director of Sales, Advantage Division 2006 – 2008
  • Managed daily business operations and $12 million budget for inside digital sales group. Increased overall division sales 30% in two years, and reduced operating costs by 31%. Hired, trained and supervised eight employees with varied levels of experience within the printing industry.
  • Implemented centralized file storage and backup of sales team’s computers (Windows XP and Mac OSX). Developed and implemented FileMaker Pro-based sales tracking database. Provided first line support for local IT and support needs.
Digital Imaging Specialist 2004 – 2006
  • Designed and co-implemented digital infrastructures within printing industry. Made recommendations regarding CTP, file servers, email, network implementation, backup and disaster recovery.
Inside Sales Team Leader 2001 – 2004
  • Led team of five sales employees. Sold entry-level digital infrastructure to printing industry clients. Solutions included Mac and Windows file and print servers, color-managed inkjet proofing systems, prepress workstations.
ADVANTAGE COMPUTER SYSTEMS, Urbandale, Iowa 1999 – 2001
Telephone Support Specialist
  • Provided telephone support to printing proprietors. Software supported included Adobe Photoshop, Illustrator, InDesign, Acrobat, QuarkXpress, and Xinet FullPress / WebNative.

Education
BUENA VISTA UNIVERSITY, Storm Lake, Iowa
Mass Communications, 1998-1999

Technical Skills
Design Applications: Photoshop; Illustrator; Quark; InDesign; Acrobat; QuarkXpress
Virtualization: VMWare vSphere (ESXi)
e-Commerce: Ubercart
Database Creation & Management: FileMaker Pro; SugarCRM; SQL
Programming Languages & Operating Systems: LAMP (Linux; Apache; MySQL; PHP; HTML; XML; Mac OSX; Win XP
Networking: LAN; WAN; DHCP; VPN; TCP/IP; DNS; FTP; POP; PPP
Content Management Systems: Drupal; WordPress
Open Source VoIP: Asterisk